Terms and Conditions (AGB)
Last updated: February 2026
These Terms and Conditions (AGB) apply to the use of the outfit decision service (web app, PWA and related services at outfitr.m8lab.de, collectively the "Service") by consumers and businesses. The provider is the operator stated in our imprint.
1) Scope and contracting party
These terms apply to all contracts between you and the provider (Manuel Renda-Juckel, c/o M8Lab, Am Lichterkopf 39, 56112 Lahnstein) for the use of the Outfitr service.
The Service includes the web app and PWA for analysing outfit photos and providing decision support by occasion (e.g. work, everyday, date, event), the associated website, and the provision of analysis functions via backend services. Use may be partly free and partly subject to payment through the purchase of credits (where offered).
Deviating terms of the user are not accepted unless the provider expressly agrees to them in writing.
2) Contract formation and registration
The description of services on the website and in the app does not constitute a legally binding offer but an invitation to submit an offer.
Use of free functions does not create a contract for paid services. A contract for the purchase of credits is formed when you select a credits package, are redirected to payment, and payment is successfully completed with the payment provider (e.g. Mollie). Confirmation of payment or crediting of credits constitutes acceptance of your offer.
Where registration or device-based assignment applies, you are responsible for protecting access to your account or device.
3) Description of services
The provider delivers via the app and backend in particular: analysis of outfit photos, categorisation by occasion, decision support and verbal guidance. The scope may change over time; material restrictions will be announced.
Use of certain functions may require consumption of credits (where credits are offered). One credit is typically charged per analysis; the exact billing logic is described in the app or on the website.
The provider delivers a service according to the state of technology and data at the time of use. No guarantee is given that specific decisions or results will occur. Use of the app is at your own risk.
4) Credits
Credits are virtual balance units that entitle you to use paid functions of the Service (where offered). They are credited by purchase (one-off payment) or as a welcome bonus (free, subject to the applicable promotion).
Credits are non-transferable, not redeemable for cash, and do not expire while the Service is operated. The provider reserves the right to give reasonable advance notice in case of prolonged inactivity or discontinuation of the Service; there is no claim to credits beyond discontinuation.
Credits are consumed automatically when using the relevant functions. Credits already used are not refunded.
5) Prices and payment
The prices displayed on the website or in the app at the time of purchase apply, in euros (incl. statutory VAT where applicable). These are one-off payments; there is no subscription and no automatic renewal.
Payment is made via the payment service provider (e.g. Mollie; card, iDEAL, PayPal, etc., as available). The payment terms of the respective provider apply. The contract for the purchase of credits is with the provider (Outfitr); the payment provider is only a processor.
After successful payment, credits are assigned to your balance. In case of technical delays you may contact support; unauthorised duplicate charges will be refunded.
6) Right of withdrawal (consumers)
As a consumer within the meaning of the law you have a statutory right of withdrawal. Because the provider begins providing the credits and the possibility to use paid functions immediately after your express consent and your confirmation that you agree to early performance, your right of withdrawal under § 356(5) BGB lapses once the provider has fully performed the contract (crediting of credits and ability to use them). If you expressly consent before purchase that performance may begin before the withdrawal period has expired and you confirm that you are aware that you will lose your right of withdrawal once performance begins, the right of withdrawal can no longer be exercised after performance.
Where the right of withdrawal has not yet lapsed, the withdrawal period is 14 days from conclusion of the contract. Timely dispatch of the withdrawal declaration is sufficient to comply with the period. For withdrawal declarations and enquiries: email support.outfitr [at] m8lab [dot] de.
In case of effective withdrawal, the benefits received by both parties must be returned. Credits already used cannot be "returned"; partial refunds may be agreed in individual cases.
7) Use obligations and blocking
You use the Service only as intended and in compliance with applicable laws. Misuse (e.g. automated bulk requests, circumvention of access restrictions, repeated claiming of welcome credits by deception) is prohibited.
The provider is entitled to limit use or block access where there is suspicion of misuse or violations, to the extent necessary to maintain the functionality of the Service or for legal reasons. Credits already purchased do not lapse; no refund applies in case of block for misuse.
8) Liability
The provider has unlimited liability for damage arising from injury to life, body or health, from intentional or grossly negligent breach of duty, and in case of fraud. For slight negligence the provider is liable only for breach of essential contractual duties and only up to the foreseeable, typically occurring damage; liability for consequential damage and lost profit is excluded in these cases unless there is intent or gross negligence.
There is no liability for third-party content or the availability of external services. Use of the app is at your own risk.
9) Copyright and rights of use
The Service (app, website, backend, texts, logos) is protected by the provider or its rights holders. You are only granted the right to use the Service within the scope of these terms. No right to pass on, reproduce or use commercially outside intended use is granted.
10) Changes to the AGB
The provider may amend these terms with effect for the future. Amendments will be published on the website or in the app; for material changes you will be informed with reasonable notice via the website or app.
If you do not object to the amended terms by the specified date, the amended terms are deemed accepted. Your right to object will be referred to in the change notice. If you object, the contract continues under the previous terms; in that case the provider may discontinue further use of paid functions and refund amounts already paid on a pro-rata basis.
11) Final provisions
The law of the Federal Republic of Germany applies, excluding the UN Convention on Contracts for the International Sale of Goods.
If you are a consumer, the place of jurisdiction for disputes under the contract may optionally be your place of residence; the provider may also sue you at the provider's place of business.
If individual provisions are or become invalid, the validity of the remaining provisions is unaffected (severability clause).
12) Contact
For questions about these terms, withdrawal, credits or technical issues, please contact: support.outfitr@m8lab.de
Further contact details can be found in the imprint.